James A. Watson
Professional Experience

1998 - Present

Fidelity Information Services (Fidelity), a division of Fidelity National Financial, with customers in more than 50 countries and territories, provides information processing management, outsourcing services, professional consulting services and application software to the financial services and mortgage industries worldwide.

August 2008 - Present, Citizen's Bank, Rhode Island

Mr. Watson was contracted to design and develop an internal application for use by Fidelity employees at the Citizen Bank data center in Providence, RI.  Developed as a Microsoft Access user interface, the application interfaces with several other internal data entry and reporting systems to provide management with reporting capabilities comparing actual time to project estimates and forecasts.

In May, 2009, planning began for a completely redesigned suite of applications as a thin-client browser based application written in PHP, JavaScript, and HTML.  The backend remains MySQL with a new reporting layer.

As of May 2010, components continue to be migrated over to the thin-client architecture and new application modules are also added.

The suite currently includes modules for:

• Weekly Time Forecasting
• Out of Office Requests
  • Automated Email Notification to Appropriate Management
  • Online Management Review and Approval Processing
  • Online Out of Office Calendar
• Project Estimates
  • Includes Analysis Processes to Actual Time Entries
• Administrative Employee Maintenance
• Code Migration Management with Conflict Reporting
• Various Management and User Reports
  • Including Excel and PDF export options

March 2007 - May 2009, First Bank, Puerto Rico

Mr. Watson served as a technical consultant and co-lead developer for the bank's upgrade and implementation of a new data warehouse - Xamine.  His responsibilities over the course of this project included the development of a new interface to Xamine from the bank's loan origination system and the model within Xamine to support the new data.  He also developed ETL processes to convert the bank's historical data in the previous Information Warehouse to the new Xamine platform.  Additionally, Mr. Watson developed a job scheduling process for the bank's operational department to automate the execution of the bank's multiple processing scheduling needs.

October 2006 - February 2007, Default Manager Interface - Internal Project

Mr. Watson worked with other teams management and technicians to design a reporting interface from Fidelity's Default Manager product to Xamine.

January 2006 - October 2006, Business Objects Data Integrator ETL Integration to Xamine

Mr. Watson researched several ETL products to select those meeting the needs of the Fidelity Xamine product.  He compiled and distributed RFI's to eight corporations.  He met with prospective suppliers as needed, summarized the responses, and provided thorough documentation of his findings to management and the team members.  He arranged for a Proof of Concept with the preferred vendor and was served as primary in developing the test cases for presenting during the POC.

January 2006 - October 2006, CEDAR Interface with Xamine

Mr. Watson worked closely with Fidelity management and the Chief Technology Officer of CEDAR Document Technologies to develop an interface from Fidelity, utilizing Xamine, containing customer account statement data.  During the course of this project, Mr. Watson supplied estimates, created the design, began the development phase, and later led a team of other developers to complete the project.

August 1998 - January 2006, Harris Bank - Chicago, IL

Mr. Watson provided on-site application support and custom coding services for Harris Bank's primary data center in Chicago. He supported Fidelity's Information Warehouse product, which tracked data for all accounts from several hundred branch locations nationwide and provided data for the enterprise marketing & management departments.  He also developed the center's custom project & time reporting system in 2001 and was responsible for maintenance and upgrades to that system.  His daily duties included new application interfaces to/from the data warehouse, process automation, and peer training & mentoring.

Key Projects & Achievements

• Discovered an issue with vendor supplied census & postal directories resulting in invalid data being written to critical files. The client bank was running a release of the vendor's software that was no longer supported; the problem was apparently corrected in later releases. Developed a program to correct the invalid data, saving literally days of research time each month when the problem would typically occur.
• Tuned warehouse processing by optimizing code and programming points at which indexes were removed and created. Reduced monthly procesing by 20 to 25 hours per cycle.
• Continually receive performance ratings of "Role Model", exceeding management expectations and setting an example for peers.

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James A. Watson
Professional Experience

1994 - 1998

Computer Systems Specialist, Midwest Steel & Services, Mt. Prospect, IL

Recruited to automate order entry, inventory tracking, and overall office processes.  Installed companies first computer network and developed a highly customized sales & inventory tracking system that dramatically improved efficiency, decreased expenses, and optimized data integrity.

• Computer programming utilizing Visual Basic, Microsoft Access, Clipper, and Visual FoxPro
• Novell network OS installation, maintenance, and administration
• Windows NT client workstation configuration and support

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